FAQ - Frequently asked questions

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ARE THE HADA LABO TOKYO COSMETICS AVAILABLE IN POLAND REALLY ORIGINAL JAPANESE COSMETICS?

Yes. These cosmetics are manufactured in production facilities of Rohto Pharmaceuticals Japan located in Japan or in the USA. Finished mixtures are then shipped to Poland, where they are packed. The manufacturing process adheres strictly to original Japanese formulas developed in laboratories in Kyoto. Because of the EU law and regulations on cosmetics, the INCI of some products had to be altered slightly, so that they could appear on the European market. But this is a standard procedure a cosmetic product faces in every country, and it has no influence on the performance of those cosmetics. 
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WHY THE LABELS OF SOME HADA LABO COSMETICS READ ‘MADE IN THE USA’?

Hada Labo cosmetics are manufactured by Rohto Pharmaceuticals Japan, a global pharmaceutical and cosmetic concern. Production facilities of Rohto Pharmaceuticals Japan are located on several continents. Original formulas are developed in the Rohto Research Village in Kyoto, but the production itself, for reasons of economy, takes place in different facilities, usually in Japan or the USA. But the manufacturing process always fully accords with the formulas and technologies created in laboratories in Japan, and bases on proprietary ingredients developed by Rohto Pharmaceuticals.

WHY ARE THE PACKAGINGS OF HADA LABO COSMETICS AVAILABLE IN POLAND DIFFERENT FROM THE ONES IN JAPAN?

The packagings of Hada Labo Tokyo cosmetics available in Poland are the same as those designed for buyers in the USA. They were chosen for the European market because they are more comprehensible and better match the aesthetic preferences of European customers. All Hada Labo TokyoTM cosmetic sold on the markets of North, Central, and South America have the same packaging design as their Polish counterparts.  

WHY, WHEN I COMPARE THE INCI COMPOSITION OF A HADA LABO COSMETIC WITH THAT OF ITS JAPANESE EQUIVALENT, IT IS DIFFERENT?

There are almost 60 Hada Labo cosmetics in Japan, e.g. you can find over a dozen lotions there. For this reason, it makes no sense to compare the composition of two products unless you know exactly what to compare. Additionally, some Hada Labo products available in Europe have different names than their Japanese equivalents. Thus the Concentrated Water Serum LOCK-in-MOIST is the Japanese essence from Hada Labo Gokujyun line, and the eye cream for deepest wrinkles is sold in Japan as the intense anti-wrinkle essence from Hada Labo Gokujyun Alpha line. 

WHY ARE THE FORMULAS OF HADA LABO COSMETICS RELATIVELY SIMPLE AND DO NOT INCLUDE MANY INGREDIENTS?

Hada Labo is Japanese purity and minimalism in the ingredient lists. This principle guarantees safety to the skin.  “GIVE THE SKIN WHAT IT NEEDS AND DO NOT GIVE IT ANYTHING THAT IS SUPERFLUOUS" is the motto in developing HADA LABO cosmetics.

This means that, to meet the commitment for healthy and perfect skin, Hada Labo stresses simplicity in skin care, removing all unnecessary additives, colourants, and fragrances. All that remains are the best, purest, and very effective ingredients which are beneficial to the skin and ensure maximum efficacy. The fundamental ingredient of all Hada Labo cosmetics is Super Hyaluronic AcidTM - a proprietary combination of three types of advanced hyaluronic acid, developed in the Japanese laboratories of Rohto Pharmaceuticals. 

WHAT EXACTLY DOES IT MEAN THAT HADA LABO IS NUMBER 1 IN JAPAN?

For the past six years, Hada Labo has been the bestselling brand of face care cosmetics on the Japanese market in five key categories: lotions, milks, creams, masks, and essences (survey on total sales volume of Hada Labo).

WHY IS DAX COSMETICS THE IMPORTER OF HADA LABO COSMETICS?

Since 2014, Dax Cosmetics is part of Rohto Pharmaceuticals Japan, a global pharmaceutical and cosmetic concern and the manufacturer of Hada Labo cosmetics. So, it is only natural that it is also the importer and distributor of the concern’s flagship brand: Hada Labo. 

WHAT IS THE 4-STEP ROUTINE IN SKIN CARE? DO I HAVE TO USE HADA LABO TOKYO COSMETICS ACCORDING TO THE 4 STEPS OF THE JAPANESE SKIN CARE RITUAL?

The four-step routine of Japanese skin care is the recommended method of daily application of Hada Labo cosmetics, which guarantees best effects. In Japan, even young girls are used to meticulous, and sometimes rather time-consuming, skin care and to applying cosmetics ‘layer upon layer’. Changing her skin care routine can at first seem difficult to an average European or American woman. But few days suffice to turn this Japanese ritual into a habit. The Japanese method of skin care makes us take a break from our daily duties and devote some time to our needs. This is very important as, according to Japanese belief, skin care is only part of a larger process which leads to regaining balance and health in the entire body. 
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IS IT REALLY NECESSARY FOR ME TO USE SEVERAL COSMETICS ‘LAYER UPON LAYER’? IT TAKES MORE TIME THAN MY TO DATE SKIN CARE...

In Japan, taking care of one’s looks and preventing ageing is an immensely important part of life. The daily skin care ritual is not something to be done ‘in the meanwhile’ or ‘on the run’, but an essential and well-planned item in every woman’s timetable. Careful skin care combined with healthy diet, adequate amount of sleep, and physical exercise give Asian women their famously young and beautiful skin, free of imperfections. 

Now, that the bestselling Japanese cosmetics from Hada Labo are available on the Polish market, Polish women can find out for themselves whether Japanese-style skin care ‘layer upon layer’ will bring them the same benefits as those experienced by the inhabitants of the Land of Cherry Blossoms. 

WHY DO I EXPERIENCE STICKINESS ON THE SKIN SHORTLY AFTER APPLYING SOME HADA LABO COSMETICS?

This speedily receding sensation, which makes your palm stick slightly to the skin while patting in a Hada Labo cosmetic, is called MOCHI-MOCHI and is really liked in Japan.  This short-lived effect is very welcome there, as the women in the Land of Cherry Blossoms like their skin to be as juicy and full of moisture as a fruit. 

CAN I SKIP ONE OF THE PHASES IN THE RECOMMENDED SKIN CARE ROUTINE?

Hada Labo cosmetics work best when used according to the four-step skin care routine.  It happens nevertheless that, for some reason or another, you cannot use the full range of Hada Labo cosmetics. In this case, you can omit one of the steps. But even if you skip one or two steps in the recommended routine, always try to apply the remaining preparations in the correct order. Of course, you can use only one Hada Labo cosmetic – each of them is a very powerful moisturiser and its effect will be clearly visible on your skin. 

CAN I USE HADA LABO TOKYO RED AND WHITE COSMETICS AT THE SAME TIME?

Of course. According to need, cosmetics from the WHITE and RED LINE can be used together or interchangeably. You should nevertheless always remember to apply them in the correct order. 
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